Shipments and returns

Your pack shipment

Packages are generally dispatched within 2-3 business days after receipt of payment and are shipped via with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us at before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Should it happen against expectations that ordered goods are not in stock, you will be notified immediately.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Delivery on Europe: from 15€ with FedEx. For further information about shipping in EU, please contact [email protected]

Opening hours: 

Monday - Friday 9 - 16.30

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